Shipping

- All our deliveries to Russia and Ukraine are now suspended until further notice. 

Thank you for your understanding.

* To see in which zone your country is in, please visit the Shipping Zones page.

- Shipping Rates

 For shipping to France, please visit cinereplicas.fr for tailored rates

 For all other countries, please visit cinereplicas.com for tailored rates. 

- Remote Areas

Some delivery addresses can be in "remote areas". We cannot know in advance if your destination address is in a remote area or not. A surcharge may be applicable for deliveries to remote areas difficult to reach, and we cannot guarantee any delivery times.

- Customs  

Orders for destination out of the European Union will go through international travel and customs. Because of this, we cannot guarantee international travel times. Please note that delivery time will be impacted and might take longer than expected. You can choose Express shipping for shorter delivery times.

Cinereplicas has no power over parcel held by customs and delays may vary from a country to another. 

Cinereplicas is not responsible for customs clearance fees.

- Stock availability  

Orders for international destination might be shipped from a different warehouse. Most of our products are available worldwide but some items might be available only for shipping in Europe. 

If your order is impacted, you will be notified by email.

- Additional delays

Additional delays are to be expected:

• if due to availability issue, your order has to be shipped from another warehouse than France (delays/availability indicated on the product sheet or communicated by email to the customer with tracking number)
• if you chose non-guaranteed standard delivery service
• due to customs control (for orders to countries outside the European Union)
• during peak period and carrier overload
• force majeur: Cinereplicas cannot be responsible if the deadlines are not met in the event of strikes from the shipping services, bad weather, terrorist attacks, natural disaster, floods, fire

- Usual Lead Time

We usually ship your parcel in 24h to 48h during business days.

- Order Editing

If you need to edit your order after it has been confirmed, please email support@cinereplicas.com immediately. Our team will do their best to help but if your order has already been processed, no changes can be made.